You can use any email program such as Outlook, Outlook Express, Eudora, The BAT, or any other similar product.

All email programs require the same information. Each must basically be configured the same way, though each program is different in exactly how you do it.

Each customer (you) is provided their own email servers. These servers handle your Incoming email (POP) and Outgoing email (SMTP). To configure your email program, you will need the following
information:

You will need your SMTP and POP server names. These can be found in your Control Panel -> Email -> You MUST use these!

The POP and SMTP servers addresses are always the same.

Your login name is your COMPLETE email address, not just the name.
i.e. 'mary@whateverdomain.com' NOT just the name 'mary'.

You must also find and check the box or option that says, "My SMTP server requires Authentication" or similar wording. We require this so nobody can send SPAM using your mail server. If this box is not checked, you will receive an error when you try to send email. Do NOT confuse this with a box that may be call My Server Requires Authentication or My server requires a password" They are NOT the same.

Note: 99.3% of the problems encountered occur when these instructions are not followed exactly, so if your e-mail program still does not work, review these instructions again as you almost certainly missed something.

Here is a tutorial on how to set up Outlook Express. Note: We CANNOT provide support for configuration of email in your email program as there are simply too many and this is the job of your web professional.

1. Open Outlook Express
2. Go to Tools > Accounts
3. Select the Mail tab and you will see this window:

Click Add > Email and you will see this window:

Enter your name where shown and click Next to go to this window:

Enter your FULL email address and click Next to see this window:

Enter your name server addresses then click Next to see this window:

Under Account Name enter your FULL email address again, not just your name.
Enter your password then click Next. In the following window, click Finish. But you are not done yet!

You will now see this window again:

Follow the instructions in red, then select the Servers tab to see this window:

Check the box shown, click on Apply, then OK, the Close in the last windo and you are done.

While this example is for only one email program, ALL are basically the same and require identical information